The ability to motivate and inspire others to take action is the distinguishing factor between a leader and a manager. The best leaders are those who can successfully influence up, down and across the organization, impacting business results by driving behavior change. Influencing behavior is not a one-time event, but a continuous process and investment that organizations should make in their employees. By incorporating influence training into leadership development programs, organizations are setting their leaders up for success. Read this article to examine how influence training can help build a culture of trust and credibility, starting at the top.
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