In this episode, Kelly Chickos, Senior Manager of Global Learning and Development at STERIS Corporation, talks about the benefits of leadership training.
Episode Transcript
Introduction
Welcome to Leadership Quick Takes from The Center for Leadership Studies. In this episode, Kelly Chickos, senior manager of global learning and development at STERIS Corporation, talks about Situational Leadership®’s role in her training curriculum for The Center for Leadership Studies, here’s your host, Sam Shriver.
Sam Shriver
So, what challenge or opportunity does leadership training address for you?
Kelly Chickos
There are several, and I think the answer is in our values at stairs. And one of our core values is people, the foundation. We have a strong safety culture, so we are committed to the safety and to the success of our people. The other item is our value of customer first, always. The customer is the most important person in our business to be treated with the utmost respect. So learning and providing superior products and service solutions to our customers, but in that, our internal colleagues are also our customers as well. So we know influence is key. And if we’re constantly leading, we can be getting to better solutions for our customers, we can get to better innovation. And innovation is another one of our key values at stairs. So that’s an itch that it scratches.
But outside of our values, I think it also aligns with keeping great talent. And what company does not want to keep great talent? So, with employee engagement, the stronger our leaders are, the more engaged our employees are going to be.
Conclusion
Thank you for listening to Leadership Quick Takes from The Center for Leadership Studies. For additional information on our services and products, please visit situational.com or call 919-335-8763. At The Center for Leadership Studies, we build leaders.
