In this episode, Kelly Chickos, Senior Manager of Global Learning and Development at STERIS Corporation, shares the challenges of creating global training.
Welcome to Leadership Quick Takes from The Center for Leadership Studies. In this episode, Kelly Chickos, senior manager of global learning and development at STERIS Corporation, shares the challenges of creating global training. For The Center for Leadership Studies, here’s your host, Sam Shriver.
So, when it comes to leadership training, what would you say your biggest challenge is?
My biggest challenge is really working hard for a global reach. There are things that we do very well locally, but I think we miss so many opportunities because I’m headquartered here to really reach a lot of our global leaders. It’s a challenge with resource availability and rapid growth in the business. But we’re a global company, and we have to continue to work on that. So, two days ago, I had one of my frontline leadership sessions, and the topic was motivation. We have a global representation, and one of the items in the curriculum for motivation is Susan Fowler’s YouTube video on the Mystery of Motivation. Great video. Because of bandwidth challenges, I like to have each participant launch it from their own computer at their own location. And one of my participants in China said we don’t have YouTube in China.
I never realized that. I didn’t know. So, what I had to do was play it from my system. And, of course, with the network, there was a lag. But I learned something I didn’t know that they didn’t have YouTube as a learning resource in China.
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