Managing Conflict Effectively

Develop self-awareness and skills that enable leaders to turn potentially destructive conflict into constructive conflict while enhancing their ability to diagnose and respond effectively to conflict situations.

Managing Conflict Effectively helps participants foster an understanding of the various sources of interpersonal conflict and develop the necessary skills to transform destructive disagreements into positive encounters that open the lines of communication, spurring high-quality ideas, greater collaboration and strengthened relationships. Participants develop an awareness of their own behavioral tendencies and preferences toward conflict management by completing and evaluating a validated personal conflict style self-assessment.

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Key Features

simple graphic of a clock, with one side shaded blue and the other white to highlight a half day

Half-Day Course

Instructor-Led Training

E-Certification

2 Translations

Managers

Experience the Benefits of Managing Conflict Effectively

Leverage an awareness of personal conflict behavior tendencies to effectively manage conflict situations
Achieve higher performance levels and better decision making by embracing constructive conflict

Recognize and manage personal triggers to destructive conflict
Develop actionable strategies that can be applied to address existing and potential conflict situations