In the first two blogs in this series, we defined Workplace Dignity (WPD) as “the self- and other-recognized worth acquired from (or injured by) engaging in work activity.” We went on to explore the documented and comparatively positive impact of high dignity in organizations: productivity, employee engagement and employee retention. This blog will focus on […]
In a world where many try to jump into the spotlight and create the false impression they have discovered something that nobody before them has ever considered, Angela Duckworth provides a welcome alternative. First off, she is one of the best communicators on the planet. Second, her book “Grit” is a New York Times best […]
There are five generations in the workplace today who bring roughly eight decades of life and work perspectives to the global marketplace. Leveraging emotional intelligence (EI) with awareness and discernment will increase your success in communicating effectively with those you influence, regardless of generation. Using extremely broad strokes, and poking a bit of fun at […]
Several years ago, when we were newlyweds, my husband was diagnosed with the flu. Unfortunately, he was misdiagnosed and eight days later at the local emergency room, we learned that his appendix was about to burst! Fortunately, the surgeon operated before the worst could happen and my husband recovered completely. It has served as a […]
I watched a rerun of the 2016 football game between Penn State and Ohio State recently. (Disclaimer: You have your own favorite “turnaround story,” but my kids are on track to graduate from Penn State, so this one’s mine for this moment.) Late in the fourth quarter, as Ohio State was attempting a field goal, […]
Zig Ziglar is known for saying, “You must manage yourself before you can lead someone else.” Leaders who didn’t have that figured out before 2020 have certainly had a crash course—or crashed and burned. In this time of unrest and change, the role of Emotional Intelligence (EI) in leadership has emerged as the critical skill […]
Emotional intelligence (EQi) isn’t just a buzzword. It’s gotten lots of attention over the past several years—as businesses increasingly value intangibles like employee engagement and company culture in addition to the bottom line—but the concept of EQi has been around for nearly three decades. When you’ve developed your EQi, you not only strengthen your interpersonal […]
What percentage of your time would you say you spend volunteering? Or tangibly engaging with charitable causes? Or just, in general, doing something that contributes to the vague (yet ubiquitous and omnipresent) “greater good?” For most of us the answer to that question is something along the lines of “not nearly enough.” When we stare […]
Have you ever been in a set of circumstances where a recognized and powerful person in your organization crossed your path … and for reasons unknown, you had some sort of physical reaction? Maybe they jumped on an elevator at the last minute and wound up standing next to you. Or you were walking down […]
If you want to build trust … you need to demonstrate empathy, the cornerstone of trust. If you are in the process of exhibiting empathy … you are, by definition, genuinely displaying “other-centered behavior.” When you empathize, you are actively engaged. You are centered. Perhaps even more accurately, you are dialed in with the person […]
There are three universally recognized models of Emotional Intelligence (EI) in the field of Applied Psychology: Mayer-Salovey—defines EI as the ability to understand and leverage emotions to facilitate thinking Daniel Goleman—views EI as an assortment of emotional and social competencies that enable managerial performance and leadership Reuven Bar-On—describes EI as an array of interrelated emotional […]
I believe it has probably been mentioned … but boy, oh, boy… has 2020 been a year, or what? I dare say it has been an unprecedented year! I say that because, like many of you, I have heard the word unprecedented an unprecedented number of times! Disruptive change all around us! Hundreds/thousands of people […]