Blog Posts
Emotional Intelligence Can Improve Communication Between Generations in the Workplace
There are five generations in the workplace today, bringing roughly eight decades of life and work perspectives to the global marketplace.
By definition, “knowledge workers” are people who know more about what they are doing than their boss does. So, how do you help your team members achieve their goals when you — as the leader — are not an expert? The Center for Leadership Studies (CLS) and Training Industry, Inc. conducted a survey to examine how leaders use expertise to influence employee behavior and how knowledge workers react to the expertise of their leaders.
Read this white paper for a summary of the results from this investigation and learn how you can more effectively lead knowledge workers.
Complete the form below to receive a copy of the white paper in your inbox.
