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Supporting Leaders Who Provide Critical Community Services

Energy and utilities must balance safety-critical needs with 24/7 operations, whether a crew is restoring power after a storm or workers are repairing a water main. These industries depend on strong leadership to guide crews through tasks that keep essential services running for communities.

Prepare your organization’s leaders with utility leadership development from The Center for Leadership Studies (CLS). Our courses and resources apply to field-based environments and help prepare technically trained workers for leadership roles. Equip them to guide field crews, streamline communication, resolve conflicts and lead projects to success.

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Build Better Leadership Skills

Energy and utilities need leaders who can keep teams aligned as energy system technology, customer expectations and operational priorities evolve. Communication between field crews and engineers is critical for ensuring the job gets done correctly, on time and safely. As parts of the utility workforce approach retirement, experienced employees need clear ways to transfer their operational knowledge to newer team members.

CLS offers a suite of courses that teach essential leadership skills to energy and utility team leaders. We work with companies to create tailored development paths that teach energy and utility leadership the core competencies they need to lead teams effectively, including:

  • Adaptability
  • Emotional Intelligence
  • Trust
  • Communication
  • Conflict Resolution
  • Accountability
  • Resilience
  • Change Management
  • Collaboration
  • Task Handoffs
  • Performance Ownership
  • Problem-Solving

Leadership Solutions Catered to Your Needs

Energy and utility organizations face continuous change. Leaders must be equipped to support teams through technology changes and other realities of field-based work, from communicating across shifts to preserving institutional knowledge about natural gas infrastructure. Through energy company leadership training and resources, leaders learn to assess what their teams need for specific tasks and adapt their support and direction accordingly.

Our suite of leadership training courses helps technically trained employees develop practical leadership skills for field-based environments. Training is rooted in the Situational Leadership® Model, a practical and adaptable framework that helps leaders build a Performance Readiness® culture in their organization. Some courses suited for the energy and utility industries include:

Manage Change

Leaders can help teams navigate change with clarity, confidence and shared direction. The Situational Change Leadership™ course teaches leaders how to foster a Situational Change Ownership™ culture. During planned transitions and unexpected disruptions, leaders can align their team, communicate expectations and make the company more resilient and agile.

Communicate Effectively

Prepare your leaders to navigate communication challenges and provide transparency across teams with our Communicating Effectively course. This training course gives leaders strategies and best practices so they can get all employees on the same page and provide support to move everyone in the same direction.

Drive Performance

Cultivate a culture of productivity and a performance mindset in your new hires with the Onboarding for Performance course. This course helps leaders build onboarding processes that set clear expectations, support accountability and help new hires begin contributing in their roles. As a result, leaders can implement an engaging onboarding process that integrates new hires into the company from the start and supports stronger talent retention.

Utility Success Story

We understand the industry-specific challenges energy and utility companies face, from field-based communication to leadership continuity. Our leadership training courses help technically trained employees develop the skills to guide teams, support performance and navigate change. 

CLS partnered with a large government-owned electric utility company to strengthen leader-employee connections, prepare leaders to support their teams through change and build a consistent leadership culture. Today, the utility applies Situational Leadership® principles in everyday interactions and strategic future planning.

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Get Started Today

Wherever your energy or utility company is in its leadership journey, CLS has the training, resources and support to empower your leaders. We have experience partnering with large-scale utility and government organizations to provide leadership training for energy and utilities companies that is tailored to the industry and unifies teams. 

Contact us to learn more about our leadership resources for energy and utility companies.

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