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Situational Performance Ownership®

 

Empowering accountability and ownership through Situational Leadership® practices.

The Situational Performance Ownership® course equips individuals with the self-leadership skills they need to take a proactive approach to their development by applying Situational Leadership® practices to identify and communicate their performance needs.

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Learning Outcomes

  • Strengthen self-leadership by enabling individuals to identify, communicate and act on their performance needs
  • Foster a culture of accountability by encouraging individuals to take ownership in achieving shared performance goals
  • Scale leadership capacity by equipping individuals to proactively manage their own performance and development
  • Increase organization agility by enabling individuals to adapt to shifting priorities with confidence 
  • Enhance performance by helping individuals anticipate challenges, remove barriers and sustain progress
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Choose Your Learning Modality

The Situational Performance Ownership® course delivers consistent, high-impact learning experiences across multiple modalities to meet the unique needs of your learners.

Workforce Data

Frontline employees are often overlooked for leadership training due to costs, scheduling difficulties and time constraints, but building the capacity for self-leadership at every level has never been more vital to the ongoing success of today’s organizations.

Empowering the base of the organization with the ability to quickly align on expectations and actively manage their own performance enhances their motivation and commitment to their work while enabling them to accelerate their time to task autonomy and successfully contribute to the organization’s goals.

87%

Eighty-seven percent of employees feel highly productive.1

12%

Twelve percent of managers agree that their employees are highly productive.1

31%

Thirty-two percent of employees feel engaged at work.2

Empowering accountability and ownership through Situational Leadership® practices.

In today’s rapid change environment, organizations cannot scale performance through managers aloneSuccess requires employees at every level to become active drivers of their own performance.

The Situational Performance Ownership® course equips individuals with the self-leadership skills they need to take a proactive approach to their development by applying Situational Leadership® practices to identify and communicate their performance needs.

Download Course OverviewStart Your Leadership Journey

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Performance Readiness® Pass

Leadership doesn’t happen in silos

Neither should your leadership development

Discover how the Performance Readiness® Pass aligns people, practices and performance across the organization.

Learn More

Learning Features

Engaging

Integrates activities with daily work and makes an immediate impact

Streamlined Certification Process

Equips trainers to deliver the course across all modalities with one certification process

Facilitator Feedback

Supports learners with expert advice and insights

Collaborative Learning

Enables learners to share insights, feedback and encouragement with each other

Highly Relevant

Supports retention, reflection, practice, application and feedback

Reinforcement and Practice

Provide tools for application on-the-job

Interested in a sneak peek of the Situational Performance Ownership® course? 

Register for the course preview to receive free 10-day access to review the structure of the digital blended learning journey and engage with the platform.

Register Now

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The Four Moments of Truth

Resources for Situational Performance Ownership®

Leverage these guides to ensure engagement and alignment between the Trainee and Next-Level Manager throughout the learning cycle.

Trainee GuideNext-Level Manager Guide

Click here to learn more about The Four Moments of Truth.

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FAQs

Explore answers to the most common questions about Situational Performance Ownership®.

Absolutely! The Situational Performance Ownership® course is built for anyone who wants to have a greater impact at work, regardless of whether they manage others.  

Every employee plays a role in shaping how the work gets done, delivering results and contributing to team success. Situational Performance Ownership® gives you the tools to take a more active role in that process by understanding what you need to perform at your best, communicating those needs effectively and taking ownership of the results you help create.  

You’ll walk away able to: 

  • Take greater responsibility for the outcomes you influence instead of simply completing assigned projects 
  • Gauge your own Performance Readiness® Level for a task and identify what will help you succeed 
  • Ask for the kind of leadership you need instead of hoping your manager reads your mind 
  • Hold yourself accountable by making progress visible and following through on commitments 
  • Identify potential obstacles that could affect results and proactively work to address them 
  • Strengthen collaboration by using a shared language that keeps conversations focused on the work 

This experience changes how you approach responsibility. You’ll learn to anticipate what success requires, advocate for what you need and take deliberate action that strengthens both your performance and the outcomes around you. In the end, you’ll leave with a clearer understanding of how to create value in your role, regardless of your title or level of authority.

The Situational Performance Ownership® and Situational Leadership® Essentials courses are designed to complement one another. One develops the skills employees need to take ownership of their performance, while the other equips managers to provide the right balance of direction and support.  

Together, these two programs create a shared approach to achieving results, helping teams: 

  • Establish a common language for discussing goals, progress and performance 
  • Clarify the responsibilities both managers and employees share in achieving successful outcomes 
  • Encourage more frequent, constructive conversations about priorities and development 
  • Improve alignment by helping managers adapt their leadership while employees communicate what they need to succeed 
  • Reduce misunderstandings by creating mutual clarity around expectations and accountability 
  • Build stronger partnerships based on trust, transparency and shared responsibility 

What’s unique about these two courses is that they encourage both employees and managers to better understand their respective responsibilities. Instead of relying on one person to drive performance, both the manager and employee contribute to an ongoing partnership where ownership, communication and adaptability support better results.

Yes, you can absolutely take Situational Performance Ownership® independently. While many organizations offer the course as part of a broader leadership or employee development initiative, employer sponsorship is not required. Individual learners are welcome to enroll.

Situational Performance Ownership® is relevant for anyone looking to strengthen their workplace effectiveness, so it’s valuable for professionals at any stage of their career, including those who want to: 

  • Increase their personal impact within their current role 
  • Build stronger relationships with managers, clients and colleagues 
  • Prepare for future leadership or management opportunities 
  • Develop practical skills that improve performance and execution 
  • Take greater ownership of their professional growth and career development 

Whether you participate independently or through your organization, Situational Performance Ownership® empowers you to take a more intentional role in shaping your performance and the value you bring to your work.

The Situational Performance Ownership® course distinguishes between simply being responsible for completing assigned work and actively owning the results. The course encourages employees to look beyond what needs to be done and focus instead on what it takes to achieve true success, including identifying obstacles, seeking support and taking action to move performance forward.

Throughout the course, participants learn how to: 

  • Focus on outcomes as well as activities 
  • Take initiative instead of waiting for problems to be identified by others 
  • Recognize when additional support or resources are needed and communicate those needs early 
  • Monitor progress and make adjustments before small issues become larger obstacles 
  • Demonstrate reliability through consistent follow-through and transparent communication 
  • Learn from setbacks by identifying opportunities for improvement rather than assigning blame 
  • Contribute to a culture where ownership is shared and continuous improvement is encouraged 

This course was designed to help employees understand how their actions, decisions and communication influence individual, team and organizational performance. By shifting from passive accountability to active ownership, Situational Performance Ownership® enables employees to become more intentional contributors who take ownership of their role while collaborating with others to achieve shared goals.

Great performance doesn’t happen by waiting for answers. It happens when employees know how to ask for what they need, when they need it.

The Situational Performance Ownership® course unlocks next-level performance by equipping individuals with a practical framework for evaluating the demands of a task, assessing their own readiness and partnering with their manager to get the level of direction or support required to produce the best results.

Participants learn how to: 

  • Assess their own Performance Readiness® Level for a specific task 
  • Recognize performance barriers and identify whether additional direction or support could improve effectiveness 
  • Ask focused questions that clarify priorities, expectations and desired outcomes 
  • Request coaching, feedback or resources so managers can provide more targeted support 
  • Share progress updates that keep managers informed and aligned without waiting for formal check-ins 
  • Adapt communication as responsibilities, priorities and challenges change 

By the end of the course, employees move from waiting for support to actively shaping the conversations that make it happen. They develop the confidence and skills to seek clarity, coaching and resources when they need them, building a collaborative partnership where employees and managers work together to create the conditions for sustained performance.

Contact The Center For Leadership Studies

The Center For Leadership Studies is here to help you create a workforce that can lead itself. If you’re ready to take the next step, contact us today via our online form or by calling us at 919.335.7923.

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References

1microsoft.com. September 22, 2022. https://www.microsoft.com/en-us/worklab/work-trend-index/hybrid-work-is-just-work. Accessed October 8, 2024.

2Jim Harter. gallup.com. January 25, 2023. https://www.gallup.com/workplace/468233/employee-engagement-needs-rebound-2023.aspx. Accessed October 8, 2024