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Managing Conflict Effectively

Conflict can be constructive

Managing Conflict Effectively is a half-day workshop that helps participants foster an understanding of the various sources of interpersonal conflict and develop the necessary skills to transform destructive disagreements into positive encounters that open the lines of communication, spurring high-quality ideas, greater collaboration and strengthened relationships..

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Learning Outcomes

  • Leverage an awareness of personal conflict behavior tendencies to effectively manage conflict situations
  • Achieve higher performance levels and better decision making by embracing constructive conflict
  • Recognize and manage personal triggers to destructive conflict
  • Develop actionable strategies that can be applied to address existing and potential conflict situations
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Develop self-awareness to respond to conflict effectively.

Managing Conflict Effectively helps participants foster an understanding of the various sources of interpersonal conflict and develop the necessary skills to transform destructive disagreements into positive encounters that open the lines of communication, spurring high-quality ideas, greater collaboration and strengthened relationships. Participants develop an awareness of their own behavioral tendencies and preferences toward conflict management by completing and evaluating a validated personal conflict style self-assessment.

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Learning Features

Accelerated Pace

Delivers key skills and essential knowledge in an intensive, engaging half-day session.

Instructor-Led Training

Encourages real-time collaboration with peers and personalized feedback from expert facilitators.

E-Certification

Recognizes participant achievement through a credible, online certification

Multilingual Support

Offers course materials in multiple languages to support global learners.

Focused Learning

Enhances leadership capabilities and effectiveness through targeted strategies.

The Four Moments of TruthTM

Resources for Managing Conflict Effectively

Leverage these guides to ensure engagement and alignment between the Trainee and Next-Level Manager throughout the learning cycle.

Trainee Guide Next-Level Manager Guide

Click here to learn more about The Four Moments of TruthTM.

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Contact The Center for Leadership Studies

The Center for Leadership Studies is here to help you level up your leadership skills and your organization. If you’re ready to take the next step, contact us today via our online form or by calling us at 919.335.7923.

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