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Developing Leaders in Retail

A History of Success

For more than 55 years, The Center for Leadership Studies (CLS) has served retail professionals from around the globe, providing groundbreaking leadership development training.

Whether they’re in client-facing roles, like sales associates and cashiers, or they’re behind-the-scenes workers, like retail buyers and distribution coordinators, countless retail specialists have been able to successfully turn their potential into performance with our field-tested, performance-focused approach. 

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Build Better Leadership Skills

Your team may be bursting with retail-specific expertise, but if they haven’t dedicated time to adopting and honing specific leadership skills, they won’t be able to masterfully influence others and drive positive behavior change.

CLS can help! We’ll work directly with you to outline a custom learning journey that supports essential leadership competency and skill development, such as:

  • Adaptability
  • Emotional Intelligence 
  • Trust 
  • Communication 
  • Conflict Resolution 
  • Accountability 
  • Resilience 
  • Change Management 
  • Collaboration 
  • Delegation 
  • Performance Ownership
  • Problem-Solving 

Leadership Solutions Catered to Your Needs

Change is a constant in any industry, and the retail industry is no exception. You can’t rely on a generic one-size-fits-all approach to give your team what they need to be successful in an evolving landscape. You need a flexible, comprehensive leadership training that covers everything from skill development to real-world application, so your team can learn how to ride the waves of change with ease.

As a full-service leadership provider, that’s our specialty. Framed through the lens of the Situational Leadership® Model, our award-winning catalog of leadership training programs work in tandem, providing your leaders a robust tool set they can access to battle uncertainty and tackle the issues that stifle their potential.

Offer your team more than just the chance to develop their leadership skill; offer them the opportunity to establish a strong basis for long-term success and growth in any dynamic environment, enabling them to:

Manage Change

Whether they’re faced with shifting consumer behaviors or market trends to growing, your team will have to endure change at some point.

Communicate Effectively

Effective communication opens the door to a world of possibilities for your retail business.

Drive Performance

Building a high-performance retail team starts with your onboarding process.
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Chat With Our Team Today

If you’re interested in learning more about what our retail leadership development training can do for your business, contact our team. We’ll have a member of team reach out to answer your questions and share more about how CLS can help you develop a synergetic, agile, high-impact team.

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