Blog Posts
Situational Conversations™
Applying Situational Leadership® behaviors through conversation to drive behavior change.
Situational Conversations™ equips leaders with the ability to drive behavior change by applying Situational Leadership® skills to conversations with the people they lead. By employing a whole-person approach to conversations, your leaders will understand the many factors that impact performance.
Making these conversations an everyday practice will create an environment of transparency and trust that fosters honest, open performance conversations.
Conversations are a daily part of the human experience and play a critical role in the workplace. They can be spontaneous or planned, informative or enlightening, encouraging or challenging. No matter the intent, topic or parties involved, conversations all have one thing in common—they are situational!
Seventy percent of employees are avoiding difficult conversations at work.1
Sixty-nine percent of managers say that they’re often uncomfortable communicating with employees.2
Ninety-one percent of employees feel their managers lack effective communication skills.3
Situational Conversations™ teaches leaders a framework for navigating workplace conversations by engaging in effective, day-to-day performance conversations that prevent issues from escalating.
Learning Outcomes
Situational Conversations™ teaches leaders to apply the Situational Conversations™ Framework to drive success and engagement through a whole-person approach to leadership.
- Drive performance and engagement by leveraging a whole-person approach in performance conversations
- Enable greater alignment by engaging in conversations that create same-page status around performance expectations
- Nurture relationships by building trust, mutual respect and establishing shared goals around the work
- Enhance connection through meaningful conversations that empower team members to perform their best
- Improve long-term development through increased retention by making employees feel seen, valued and appreciated
Situational Conversations™ provides a single solution for your hybrid workforce, helping you increase the scale and speed of your leadership training.
Learners today work in unprecedentedly diverse teams in a variety of environments and communication channels. As such, they need training that is clear, relevant, applicable and accessible to them when and how they need it.
Situational Conversations™ maintains consistent learning objectives, outcomes, content and learning materials across all modalities. While the content remains the same, the learning experience is optimized to each modality.
Situational Conversations™ delivers consistent, high-impact learning experiences across multiple modalities to meet the unique needs of your learners.
Instructor-Led
Virtual Instructor-Led
Digital Blended
Self-Paced
Learning Features
- Engaging: Integrates activities with daily work and makes an immediate impact
- Collaborative Learning: Enables learners to share insights, feedback and encouragement with each other (Cohort Collaboration)
- Sustainment and Practice: Provides tools for application on-the-job
- Streamlined Certification Process: Equips trainers to deliver the course across all modalities with one certification process
- Highly Relevant: Supports retention, reflection, practice, application and feedback
- Facilitator Feedback: Supports learners with expert advice and insights
Get Started Today
Private Workshops
Utilize one of our Certified Trainers to facilitate the course across your organization.
Certification
Certify your internal trainer(s) to facilitate the course for your learners.
Interested in a sneak peek of Situational Conversations™?
Register for the course preview to receive free 10-day access to review the structure of the digital blended learning journey and engage with the platform.
The Four Moments of Truth™
Resources for Situational Conversations™
Leverage these guides to ensure engagement and alignment between the Trainee and Next-Level Manager throughout the learning cycle.
Trainee Guide Next-Level Manager Guide
Click here to learn more about The Four Moments of TruthTM.
Related Resources for Situational Conversations™
Webinars
Leadership in the Modern Workplace
Blog Posts
Building a Culture of Accountability
Webinars
Enhancing the Employee Experience With Situational Leadership®
Related Learning Solutions
1 Sebastian S. Council post: Are your employees avoiding difficult conversations? here’s how to turn them into productive discussions. Forbes. May 2, 2023. https://www.forbes.com/sites/forbescoachescouncil/2023/04/28/are-your-employees-avoiding-difficult-conversations-heres-how-to-turn-them-into-productive-discussions/. Accessed December 12, 2023.
2 Solomon L. Two-thirds of managers are uncomfortable communicating with employees. Harvard Business Review. October 25, 2017. https://hbr.org/2016/03/two-thirds-of-managers-are-uncomfortable-communicating-with-employees. Accessed December 12, 2023.
3 Schwantes M. 91 percent of 1,000 employees say their bosses lack this 1 critical skill. inc.com. August 10, 2017. https://www.inc.com/marcel-shwantes/survey-91-percent-of-1000-employees-say-their-boss.html. Accessed December 12, 2023.
