As the “boots-on-the-ground” leaders, frontline managers act as the magic-makers who take upper management’s organizational vision and put it into practice at the ground level. These managers need to know how to connect with and engage their team at all levels to translate policies and procedures into meaningful actions that push their company forward.
Our team can help frontline leaders develop the critical skills they need to build relationships, communicate expectations and manage performance, so they can keep their company moving steadily to its goals.
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Being the critical bridge between leadership and individual contributors, frontline leaders are essential to their organizations. But in their pursuit to balance expectations from above and below, frontline managers face a number of challenges. They need high-quality leadership training to overcome these challenges and lead teams that can truly thrive. Investing in the development of frontline leaders is investing in the success of the organization as a whole. Learn more about how our team equips frontline managers with everything they need to drive success in their roles.
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With a strong foundation rooted in the Situational Leadership® Model and a deep dive into real-world application, our award-winning suite of courses equip leaders a wide range of vital skills, from performance and change management to adaptability and communication, which enable them to:
But skill development for frontline managers can look different at every organization. That’s why we work closely with organizations to get a clear understanding of their goals and the barriers that keep their team from achieving them. We use this information to craft personalized leadership development journeys that create a comprehensive, engaging learning experience.
These journeys can include advanced learning opportunities, like sessions with our highly experienced facilitators to discuss your frontline managers’ specific challenges. Whatever your leaders may need, CLS is here to help.
Get StartedFrontline managers need a variety of skills to be able to do their job effectively, including:
CLS specializes in developing these skills (and many more) in your frontline managers, fully equipping them with the proven strategies, tools and know-how they need to perform at their best.
From managing low performance to navigating organizational change, frontline managers experience a number of challenges that make it difficult to lead effectively. CLS offers a wide range of support that empowers leaders to address and resolve their biggest issues.
Our personalized, role-specific learning journeys are designed with your team’s unique challenges in mind. We first provide your managers with the basics of the Situational Leadership® framework. Once they have a foundation to work off of, we walk them through how to develop and apply crucial leadership skills to the real-world situations they experience every day.
Our skills-based leadership training enables your managers to hone specific skills through targeted two-hour courses. For more advanced training that gives your leaders the opportunity to dive deeper into their questions and challenges with a leadership expert, we provide a diverse selection of services, like facilitated sessions and skills coaching.
Additionally, we offer articles, blogs, infographics and discussion guides, that your leaders can use to supplement their learning before, during and after their training, so they have access to expert leadership guidance and support at every turn.
Here at CLS, we strongly believe that adaptability is one of the most crucial skills a leader can develop, as it allows them to adapt and thrive in any situation, including organizational change. That’s why we place a strong emphasis on the development of adaptability in all of our offerings and services.
Our Situational Change Leadership™ course in particular teaches leaders how to embed adaptability into their approach to more effectively address, manage and lead through change, whether it’s expected or unexpected. With expert insights and proven techniques, this course empowers frontline managers to navigate uncertainty with a sense of confidence and purpose.
We offer an extensive library of frontline manager courses for you to choose from. Whatever your needs may be, we’ve got you covered. We’ve seen the most success in frontline managers who start with our four pillars of leadership:
From there, you can continue to build your frontline managers’ leadership competency with our suite of skills-based leadership training courses, which cover a variety of topics including Your Leadership Brand, Effective 1:1s, Team Meetings, Building Trust and more!
Interested in turning your frontline managers’ leadership potential into performance? Our team is here to help. Contact us today!
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