The Situational Conversations™ course equips leaders with the ability to drive behavior change by applying Situational Leadership® skills to conversations with people they lead.
Conversations are a daily part of the human experience and play a critical role in the workplace. They can be spontaneous or planned, informative or enlightening, encouraging or challenging. No matter the intent, topic or parties involved, conversations all have one thing in common—they are situational!
Seventy percent of employees are avoiding difficult conversations at work.1
Sixty-nine percent of managers say that they’re often uncomfortable communicating with employees.2
Ninety-one percent of employees feel their managers lack effective communication skills.3
The Situational Conversations™ course teaches leaders to employ a whole-person approach to conversations and increases their understanding of the many factors that impact performance. Making these conversations an everyday practice creates an environment of transparency and trust that fosters honest, open performance conversations.
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The Center for Leadership Studies is here to help you level up your leadership skills and your organization. If you’re ready to take the next step, contact us today via our online form or by calling us at 919.335.7923.
1Sebastian S. Council post: Are your employees avoiding difficult conversations? here’s how to turn them into productive discussions. Forbes. May 2, 2023. https://www.forbes.com/sites/forbescoachescouncil/2023/04/28/are-your-employees-avoiding-difficult-conversations-heres-how-to-turn-them-into-productive-discussions/. Accessed December 12, 2023.
2Solomon L. Two-thirds of managers are uncomfortable communicating with employees. Harvard Business Review. October 25, 2017. https://hbr.org/2016/03/two-thirds-of-managers-are-uncomfortable-communicating-with-employees. Accessed December 12, 2023.
3Schwantes M. 91 percent of 1,000 employees say their bosses lack this 1 critical skill. inc.com. August 10, 2017. https://www.inc.com/marcel-shwantes/survey-91-percent-of-1000-employees-say-their-boss.html. Accessed December 12, 2023.
